Hestan Cue Guarantee | 101-Day Risk Free Trial
If within 101 days of purchasing our products on hestancue.com, you do not love what you’ve purchased, we invite you to return the product for a full refund.
- Original purchase receipt is required to complete a return. Please keep a copy for your record. Products purchased outside of www.hestancue.com will not be accepted for return.
- Refunds are made in the form of the original tender. For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
- Refused deliveries, or deliveries that the carrier is unable to make, may be returned to our warehouse and may take an extended amount of time to process for a refund. We may, at our sole discretion, reduce the amount of your refund by the amount of any shipping costs paid by us, to account for costs incurred.
Start the return process by filling out the return form.